Frequently Asked Questions (FAQ)
We offer fast and reliable shipping! Orders within Egypt arrive within 2-5 business days, You will receive a tracking link via email/SMS once your order ships.
Yes! If you need your order urgently, we provide express shipping only in cairo for an additional fee. Select this option at checkout for next-day delivery in Cairo.
Once your order is shipped, you will receive a tracking number via email/SMS. You can also track your order on our Order Tracking Page.
No worries! We offer easy returns & exchanges. If your item doesnβt fit, you can request an exchange within 3 days of delivery. Just make sure the item is unused, unwashed, and in its original packaging.
Visit our Returns & Exchanges Page and submit a request.
Once we receive your item, weβll process your exchange or refund.
No! return shipping costs apply.
Yes! You can cancel your order within 12 hours of placing it. Once it is shipped, cancellations are no longer possible, but you can return it after receiving it.
Each product page includes a detailed size chart to help you find the perfect fit. If youβre unsure, contact our support team for personalized sizing advice.
We provide inspection upon receipt in the presence of the shipping representative, so in case of size issue you should return it to the shipping representative with only the delivery fees.
Our sizes follow standard international sizing. However, specific fit details are provided on each product page.
We use premium, high-quality fabrics like breathable cotton, soft chiffon, and elegant satin. Each product page includes fabric details for transparency.
All images are real-time sessions and precisely showcase our goods. Nonetheless, slight color differences may be present due to screen settings and lighting.
We accept:
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Cash on Delivery (Egypt only)
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Visa & Mastercard
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VaLU
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Symbl
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Meeza
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Mobile Wallets (Vodafone Cash, Orange Money)
Yes! We use SSL encryption and trusted payment gateways to keep your information 100% secure.
You can reach us via:
π© Email: customersupport@shebrandstore.com
π Phone/WhatsApp: +201098909575
π¬ Live Chat: Available on our website (9 AM - 9 PM)
Yes! Sign up for our newsletter and get a 10% discount on your first purchase.
Weβre here to help! Contact us anytime for personalized assistance. π