Shipping policy

Shipping Policy

At SHE Brand, we aim to deliver your orders quickly and efficiently. Please review our shipping policy to understand how we handle order processing and delivery.

Order Processing

  • Orders are processed within 2-5 business days after payment confirmation.
  • Once your order is shipped, you will receive a tracking number via email or SMS.

Delivery Time

  • Standard Shipping: Estimated delivery time is 3-7 business days depending on your location.
  • Express Shipping: Estimated delivery time is 1-3 business days.
  • Delivery times may vary due to external factors such as holidays, weather conditions, or courier delays.

Shipping Fees

  • Standard shipping rates apply based on the delivery location.
  • The exact shipping fee will be calculated at checkout.
  • Express shipping (if available) incurs additional charges.

Inspection Upon Delivery

  • You must inspect your order upon receipt in the presence of the shipping representative.
  • If there is a size issue, you can return the item to the delivery agent immediately and pay only the delivery fees.

Shipping Areas

We currently ship to all major cities and regions within [Specify Countries or Regions]. If your location is outside our shipping coverage, please contact us before placing an order.

Order Tracking

  • You can track your order using the tracking number provided via email/SMS.
  • If you do not receive a tracking update within 48 hours, please contact us at info@shebrandstore.com.

Lost, Delayed, or Damaged Packages

  • If your order is delayed beyond the estimated delivery time, please contact the shipping provider first. If the issue persists, reach out to us.
  • We are not responsible for lost or stolen packages once they are marked as "Delivered" by the courier.
  • If your package arrives damaged, please contact us within 24 hours of delivery with photos of the package and item.

International Shipping:

  • Customs & Duties: International orders may be subject to customs fees or import duties, which are the customer’s responsibility.
  • Delivery times for international orders vary depending on the destination country.

For any shipping-related inquiries, feel free to contact us at info@shebrandstore.com.