SHE Brand – WholeSale Policy

1. Eligibility

  • Wholesale is only available for registered boutiques, concept stores, online shops or resellers.
  • Personal shopping for individual use is not allowed on wholesale prices.

2. Minimums (MOQ & Order Value)

  • First order minimum: e.g. 12 pieces total and 3 pieces per size/colour 
  • Re-orders: e.g. minimum 15 pieces total.
  • Orders below the minimum are processed at retail prices.

3. Pricing & Catalogue

  • You will receive a wholesale catalogue with:
    • styles, available sizes & colours
    • wholesale prices
    • recommended retail prices (RRP).
  • All prices are in EGP and may change with fabric and production costs. We will always notify you before any price update.

4. How to Place an Order

  • Orders can be placed via WhatsApp (+201098909575) / email (shebrand2025@gmail.com) with our wholesale team
  • Every order confirmation will include:
    • styles + sizes + colours
    • quantities
    • total value + shipping estimate
  • We only start preparing the order after confirming in writing.

 

5. Payment Terms

Choose what fits you; here’s a standard fashion setup: 

  • New wholesale clients
    • 50% deposit to start production / packing
    • 50% before shipping / pickup
  • Existing clients with good history
    • Either same as above
    • Or full pre-payment for faster processing
  • Payment methods:
    • Bank transfer
    • Vodafone Cash / InstaPay (if you use)
    • Credit card link (if available)
  • Orders are not shipped until the invoice is fully paid.

6. Production & Delivery Times

  • In-stock items: dispatch in 2–4 working days after full payment.
  • Made-to-order / pre-orders: usually 10–21 working days depending on quantity and factory load.
  • Shipping within Egypt is via our couriers (e.g. Bosta / etc.).
  • Once we hand over to the courier, any delays are unfortunately outside our control.

7. Shipping Costs

  • Shipping is paid by the wholesaler unless we clearly offer a free-shipping promotion.
  • We can ship:
    • to one central location, or
    • to multiple branches for an extra fee (if available with courier).

8. Defects, Returns & Exchanges

  • We carefully check each item before shipping.
  • If you receive damaged or wrong items:
    • You must inform us within 48–72 hours of receipt with photos + quantity.
    • We will either:
      • replace the defective pieces in your next shipment, or
      • issue a credit note for the next order.
  • We do not accept returns for:
    • slow-moving stock
    • change of mind
    • wrong size ordered by the retailer.

9. Cancellations

  • After confirming the order and paying the deposit, you cannot cancel once we start cutting fabric / production.
  • If you cancel before production begins, the deposit may be used as a credit for another order 

10. Use of SHE Brand Content

  • We give our wholesalers access to official photos & videos to use on:
    • Instagram / Facebook.
    • Website / marketplace (but not to remove our logo without permission).
  • Editing the photos in a way that harms the brand image is not allowed (e.g. adding other logos over ours, heavy filters that change colours).

11. Selling Channels

  • You may sell SHE Brand items:
    • in your physical store(s)
    • on your own website / social pages.
  • Selling on third-party marketplaces (e.g. Amazon, Noon) is not allowed without written approval, to protect pricing and brand positioning.

12. Policy Updates

  • SHE Brand may update these wholesale policies at any time.
  • We will always send you the new version before it applies to your next order.